Honest Global Logistics provides a wide array of logistics services, including:

• Air Freight: Expedited delivery of goods through global air networks for time-sensitive shipments.
• Sea Freight: Reliable ocean transportation for bulk, oversized, or heavy goods, providing cost-effective solutions.
• Road Freight: Efficient and flexible transport for domestic and regional deliveries.
• Project Logistics: Specialized logistics for large, complex, and time-sensitive cargo, including power transmission equipment, heavy machinery, and construction materials.
• Customs Clearance: We ensure compliance with international and local customs regulations, managing all necessary documentation to avoid delays and penalties.
• Warehousing & Contract Logistics: Secure storage facilities, inventory management, and order fulfillment services for businesses.
• Retail & FMCG Logistics: Tailored solutions for retail and FMCG companies, providing inventory management, packaging, and distribution.

Booking a shipment with Honest Global Logistics is easy. You can either:

• Call our Customer Service: Reach out to our team for personalized assistance in booking your shipment.
• Online Booking: Use our online platform to submit shipment details, choose transport options, and get instant quotes.

Once your booking is confirmed, we’ll guide you through the entire shipping process from pick-up to delivery.

Customs clearance is an essential part of international shipping. Honest Logistics manages all aspects of customs documentation, tariff classification, duties, and tax calculations. Our experienced team ensures that:

• All required paperwork is completed accurately.
• Shipments comply with both local and international regulations.
• The process is efficient to minimize potential delays.

Additionally, we offer customs consultancy services to help you understand the duties, exemptions, and regulations that may apply to your specific shipment.

Yes, we specialize in oversized cargo and heavy machinery transport. Whether you need to ship steel, construction equipment, or project cargo, we have the expertise and equipment to handle large or bulky shipments. Our services include:

• Specialized Vehicles: We use flatbed trucks, cranes, and other equipment to handle oversized loads.
• Route Surveys: For large cargo, we conduct route surveys to ensure the road infrastructure supports the size and weight of the shipment.
• Permitting & Compliance: We handle any oversized cargo permits and ensure compliance with regulatory requirements during transport.

We offer real-time tracking for all shipments. After booking your shipment, we will provide you with a tracking number or access to our online portal, where you can monitor your shipment’s status, location, and estimated time of arrival (ETA). You’ll receive automated notifications for significant milestones along the way.

Yes, Honest Logistics provides cold chain logistics for temperature-sensitive goods such as food products, pharmaceuticals, and chemicals. Our refrigerated transport solutions ensure that your goods remain within the required temperature range during transit, whether by air, sea, or road.

If any issues arise, such as delays, damage, or customs-related problems, our customer service team will assist you promptly. We will investigate the cause of the issue and provide updates, as well as suggest corrective measures to resolve the situation. You can reach our support team via phone or email.

We offer flexible payment options depending on the size and nature of the shipment:

• Advance Payment: For large shipments or special services, a deposit or full advance payment may be required.
• Invoice Payment: For ongoing services, we provide monthly invoicing, with payment due based on the agreed terms (usually 30 days from the invoice date).
• Accepted Payment Methods: We accept payments via bank transfer, credit cards, and online payment platforms.

Yes, you can modify or cancel your booking, but it’s best to do so as soon as possible to avoid additional charges. Depending on the stage of the shipment, there may be cancellation fees or modification charges. Contact our customer service team to discuss changes to your booking.

We handle most types of cargo, but there are some restrictions based on national regulations and transport mode. For example, hazardous materials or dangerous goods require special handling and certification. Please check with us in advance if you plan to ship dangerous goods or other restricted items.